The following conditions of sale apply for customers purchasing items from this web site, in addition to the Terms of Use of this web site.
Contact Details
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Organization:
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InLight Connection
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Postal Address:
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PO Box 7049
Santa Maria, CA 93456
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Customer service telephone:
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800-507-7856
805-346-1122
805-346-1133 Fax
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Email:
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Refer to Contact Us page
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Making a Purchase
We accept all major credit and debit cards.
Your card will be billed as INLIGHT CONNECTION
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping Costs (US only)
| Order amount |
Shipping Cost |
| $0-$14.99 |
$5.00 |
| $15-$19.99 |
$7 |
| $20-$25 |
$8 |
| Over $25 |
Free |
Shipping Costs International
Shipping and export taxes are calculated based on the country that the order is being shipped to.
Wholesale Orders
Please contact us at the above contact information to set up volume discounts for books stores or churches.
Bulk-rate Discounts
Bulk-rate discount for churches, church groups or non-profit groups who are running a class and are not reselling the materials:
5 to 24 items 20%
25+ items 30%
Tax Charges
Orders of taxable items shipped to an address within California will be charged 8.75% CA Sales Tax.
OR Resale: If taxable items purchased are for resale then please contact us (contact information above) and provide us with a Reseller's Permit number and sales tax will not be charged.
Delivery Policy
Shipping and handling rates are dependent on what you buy and where the items are to be sent. You will be notified of the cost of shipping during the checkout process.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Returns Policy
If the wrong product has been shipped to you we will replace the product at no cost to you. If the product is returned to us with marks or damage, we are unable to apply a credit for you.
Please send the package including your packing slip to the address listed above.
We require your name, address, telephone number, the credit card number as well as the expiration date on the card that you used to purchase the products with, or copies of check or money order if paid this way. If we do not receive this information, we will be unable to credit your account.
Satisfaction
If you are unhappy with your product. We will accept a return if the product is returned to us in resalable condition, meaning that it must not have bent corners, marks on any pages and be in new condition. We require you to pay the shipping to return the product to us. Once we receive the products and determine that they are in resalable condition, we will apply a credit to your credit card, less a 10% restocking charge if product shows wear. If you paid by check or money order, we will mail you a refund check once the above conditions have been met
This returns policy does not affect your statutory rights.
International Orders
United Kingdom (UK) orders: You can save in shipping costs by ordering through New Day International http://shop.newdayinternational.org/customer/home.php?cat=120
When ordering goods from us for delivery outside of this country you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.
Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Privacy Policy
We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
You should also be aware of our web site privacy policy.
Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our web site, policies, and these Conditions of Sale at any time. You will be subject to the policies and Conditions of Conditions of Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Events beyond our reasonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.
Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of the United Sates of America. You agree, as we do, to submit to the non-exclusive jurisdiction of the US.
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